This unit with over 20 years of experience in the field of heating, cooling and ventilation systems and by using the knowledge of experienced experts, provides answers to all service needs and supply of industrial group products.

Field of activity of the after-sales service unit:

  • Ensuring product quality
  • Power supply and electrical cabling to the place of installation of the device
  • Provide pre-sales support to sales representatives
  • Providing service, monitoring and supporting service representatives
  • Providing services to customers during the warranty period and outside the warranty period
  • Supervising the mechanized circulation of affairs and matching them with the principles of valid certificates and obtaining them

contact numbers:

All devices of Mahia Industrial Group have a one-year warranty and 10 years of after-sales service if installed by authorized service providers of Mahia Industrial Group.

The following items must be prepared by the buyer on site before the servicemen visit:

  • Moving and deploying the device at the installation site
  • Power supply and electrical cabling to the place of installation of the device
  • Fuel piping device to place
  • Chimney preparation in chimney models according to the installation conditions
  • Ducting in Balazen hot air furnaces
  • Preparing the base and channel for the cooler
  • Water piping to the cooler